Trusted Online Casino Singapore 2022: Definitive Guide & Top Online Casino Websites for Singaporeans

What Constitutes a Trusted Casino? 

No online casino can achieve a good reputation overnight. It takes time to establish a fan base and to gain the trust of seasoned players. That’s why most new casinos on the online gaming scene find it difficult to find the momentum to grow, especially when the operator is not very known. Experienced gambling enthusiasts would never be so quick to click on the SIGN-UP button if the casino shows telltale signs of a scam. Needless to say, if a casino doesn’t have what it takes to satisfy players’ unique gaming needs, they can easily move on to better options.

Here’s a list of crucial factors that every player needs to consider when it comes to deciding if an online casino is legit or not:

• Licensing and regulation
• Promotions and bonuses
• Banking options
• Security
• Game variety
• Customer service
• Diverse gaming platforms
• Live stream service
• Game fairness
• User experience

Let us break it down so that we can address the finer details.

Licensing and Regulation

First of all, we will never recommend a casino without a license. In fact, that’s the first thing we always look for when reviewing any casino. Only legitimate governing bodies and casino regulatory authority such as the Malta Gaming Authority (MGA) issue licenses with stringent rules and regulations that protect players.

This ensures that any casino with a valid license continues to operate based on the standards laid out by these organisations. Infringement on them may result in punitive measures. This includes license revocation and paying hefty fines, which every casino operator wants to avoid.

Promotions and Bonuses

Although stiff competition is great news for players, the situation is quite the opposite for those in the Singapore online casino industry. Thus, most operators try their best to attract as many new players as possible. Of course, the most straightforward way to attract and maintain clientele is to offer a wide variety of popular games to meet their needs. But the best and surefire way is to lure them with attractive bonuses.

Perks like risk-free gaming or Freeplay enables new players to test the waters and to have a feel for the platform. So it is not enough to check that the online casino has all your favourites, but you should also check out the promotions page for the best bonuses. And not only does this apply to new players alone. Rewards and VIP memberships also build loyalty which would surely encourage members to stay and continue playing. 

The VIP program at IVIP9 Casino is one of the best in the industry. It offers players a range of exclusive benefits, including exclusive bonuses, VIP tournaments, and access to exclusive VIP events. Players can also earn loyalty points which can be exchanged for cash or prizes. The IVIP9 loyalty program also offers players access to exclusive VIP customer service, as well as access to exclusive VIP promotions.

Banking Options

Nobody wants to play at an online casino with unreliable methods for depositing funds and withdrawing their winnings. To join the other trusted online casinos in Singapore, one should offer an array of safe and reliable banking options like e-wallets, credit/debit cards, bank transfers, bitcoin, etc. Again, convenience is vital in ensuring customers come back for more.

Transaction timelines play a huge role too. While most deposit methods are instant, the withdrawal process time may vary from operator to operator. Most e-wallets take a maximum of 24 hours, and bank transfers take the longest; roughly 3 – 7 banking days on average. Nobody wants to wait for ages to cash out on their winnings; after all, the faster it is in your hands, the safer. Usually, transactions are seamless, but if you notice something amiss, you should immediately contact the casino’s customer service hotlines.

Security

Security and confidentiality are paramount when it comes to playing at an online casino. Today cybercrime is more rampant than ever; even the casino industry isn’t spared. There are plenty of hackers lurking on the web for the slightest opportunity to gain unauthorised access to exposed accounts.

Nothing hurts more than losing your hard-earned cash to fraudsters but having your identity stolen from you is far worse. To ensure that this never happens, one should look for online casinos equipped with industry-standard cybersecurity solutions like a secure socket layer (SSL). Customer data should also be encrypted so that all personal details and transactions remain safe.

Game Variety and Quality

The worst thing that could happen to any operator is having players leave because they were bored right after their first visit. After all, the ONLY reason we signed up in the first place is the promise of uninterrupted fun. How else can players do this if there wasn’t enough variety in the first place? After narrowing down your most trusted online casino Singapore, take your time to browse through the game collection section to see what is being offered.

Having a plethora of titles is not enough: the games should be of superior quality in terms of graphics, sound effects, and loading speed. Seasoned players can easily tell if a casino has high-quality games simply by looking at the software providers. If the casino is in partnership with big-name developers like Evolution Gaming, Microgaming, and NetEnt, players can expect that the game quality would be great. 

As one of the best online casino, AW8, the players can find a variety of games, including slots, table games, video poker, keno, bingo, and sports betting. Slots are the most popular game at AW8 casino with a variety of themes and bonus features. Table games include blackjack, roulette, craps, baccarat, and poker.

Customer Service

And who else can keep the customers happy if not the Customer Service team? Every online casino should provide efficient customer service. That way, players, regardless of whether they are old or new, can get help promptly should they get stuck at any point. Good customer service should be available round the clock every day of the week. They should be trained staff who are competent enough to handle all customers queries and troubleshoot them on the spot.

Common communication channels on trusted online casino Singapore include email, live chat, and telephone. Some websites even go the extra mild and enlist a FAQ section to answer all the common questions players usually ask.

Diverse Gaming Platforms

A good online casino should be accessible across different platforms and fully optimised for all devices running on various operating systems such as iOS, Android, and Windows. The whole point is to make online gambling as convenient as it can be. 

So aside from having a mobile site, the best online casino Singapore should also have a dedicated native app. Players can easily download and install the app on their smartphone or tablet and continue playing while on the move.

Live Stream Service

There is no reason to miss walking into a physical casino like Marina Bay Sands Casino  (MBS Casino), thanks to the Live Stream service offered by trusted online casino Singapore. Streaming in live, complete with the right props and gorgeous women assisting you at the table: you might actually have Lady luck on your side.  Take a break from playing against machines and play with actual people instead. Enjoy some eye candy while playing your favourite table games; these live casinos will surely keep you entertained. 

But we’re not talking about just any random live stream. We consider the broadcast quality, and only casinos that transmit their live games in high definition (HD) receive our approval. Websites that host a range of Asia’s favourites like Roulette, Blackjack, Baccarat, Poker, and more, get top brownie points from us.

Game Fairness

And when it comes to gambling, nobody would want to play at a casino where game outcomes are predetermined and in favour of the house. It would be impossible to win when a casino uses such underhand tactics, and this fast becoming a common trend with scams. To avoid this, we advise signing up with casinos that use Random Number Generators (RNG) on their games.

RNGs are vital because they guarantee fair results whenever you play. In other words, both the operator and you (the player) would have an equal chance of winning or losing. After all, that is what every player hopes to win while playing their favourite game. Hence, you must look out for logos from external software organisations like eCOGRA, iTech Labs, BMM Testlabs, GLI, and more on the casino’s site. This tells you that the games offered by the casino are audited for fairness.

User Experience

Believe it or not, even site layout matters a great deal. A good online casino should have a well thought out design so that navigation is a breeze. The menus and buttons should be well-arranged with legible fonts. Also, the colour scheme and images used should appeal to users aesthetically.

The games on offer should be grouped for quick access, with the option to filter out the games to speed up the search process when looking for a specific title. When operators make their websites convenient and user-friendly, punters new and old will enjoy playing at the casino.

The History of Casinos in Singapore

Singaporeans were already gambling when the first two casinos opened in the country in 2010. In April 2005, Lee Hsien Loong, the prime minister at that time, approved two casinos at Sentosa and Marina Bayfront.

The first casino was launched in February 2010 in Sentosa, and it was situated in the Genting Resorts World Sentosa integrated resort. Two months later, the second casino rolled out its operations, and it was located in the Marina Bay Sands Casino & integrated resort.

The gambling industry in Singapore grew even more as gaming fans in the country trooped to the casinos to play their favourite games. The combined revenue from the two casinos had hit the S$7.66 mark by 2013.

General Gambling laws in Singapore

If you are a gambling enthusiast planning on a visit to Singapore, here are some key insights into some of the things you probably didn’t know about gambling in the country. The last thing you want is to find yourself on the wrong side of the strict gambling rules in Singapore. It is safer to educate yourself on the DOs and DONTs to help you enjoy gaming while on your tour.

Yes, Singapore has some of the best casinos in Asia; however, the government is keen on curbing the growing gambling problem on the rise in the country. That’s why the country has enacted strict legislation to prevent the likelihood of more gambling fans sinking into addiction.

As a result, Singaporeans have to part with S$100 whenever they make a trip to the available casinos in the country. One might think that this is an effective way to cure people of their gambling habits and deter them from the gambling industry in the country, but it isn’t working. On the contrary, it attracts more level-headed players, especially high rollers who wouldn’t think twice about spending S$100 since they are sure their returns are always more than that.

Forms of Gambling

Let’s break down the various forms of gambling available in Singapore. According to the Remote Gambling Act (RGA), gambling is a broad term that encompasses gaming, betting, and taking part in a lottery. Betting involves wagering of cash on the results of sporting activities such as football, basketball, tennis, rugby, horse racing, to name a few.

On the other hand, gaming is any game that involves an aspect of chance, or chance combined with skill, where a player can get money or other rewards. This is the definition according to the Common Gambling Houses Act (CGHA).

Lotteries also fall under the jurisdiction of the CGHA. But unlike gaming, a lottery is any game or competition where the monetary reward is distributed based on chance. Even with so many forms of gambling available, the Singaporean government still has a tight rein on any form of gambling to protect its citizens from the adverse effects of problem gambling.

Common Gaming Houses act (Chapter 49) of 1961

There’s an act related to the control of common gaming houses, gaming in public, and running public lotteries. In the Act, a common gaming house is any place meant for gaming and is accessible to the public. It is also any place meant for habitual gaming, whether the public has access to it or not, or any place used for a public lottery, regardless of whether the public has access to it or not.

The Act forbids gaming in a common gaming house. Any person found guilty of the offence shall be liable upon conviction to a fine of up to S$5000 or a jail sentence not exceeding 6 months or both.

You are not allowed to game in public either. A police officer may apprehend you without a warrant of arrest if found gaming in public. The officer also has the power to seize all instruments used for gaming in public. If found guilty of gaming in public, you will be liable to a fine not exceeding S$5000 upon conviction or imprisonment for a period not exceeding six months or both.

For professional gamblers who are not Singapore citizens, the government may banish you if found guilty of gaming in public. The Banishment Act (Cap. 18) confers to the Concerned Minister powers to issue an order expelling you from the country.

The Betting Act (Chapter 21)

This is an act that prohibits betting in public places. Any person who bets at a common betting house or bookmaker that is not exempted under section 22 of the betting act risks arrest. Wagering or loitering in such places is considered an offence and violation of the law. If caught, you will be fined up to S$5,000 or receive a jail sentence for a term not more than 6 months or both.

Any person found escaping from a common betting house during a police raid as provided for in the Act shall be presumed guilty of engaging in betting until the contrary is proved. Also, any person who runs a bookmaker that is not exempted under section 22 shall be guilty of an offence. The operator shall be liable upon conviction to a fine between S$20,000 and S$200,000 and shall be imprisoned for a term not exceeding 5 years.

The Remote Gambling Act

The good news is that the Common Gaming Houses Act and the Betting Act do not apply to remote gambling, popularly known as online gambling. In remote gambling, players participate remotely via telephone, radio, television, the internet, or any other form of electronic communication. Singaporeans can have access to online gambling platforms without leaving their homes, thanks to the internet. And because most overseas online casino operators know how stringent gambling laws are in Singapore, they are more eager to entertain players from Singapore.

Even though Singapore’s government has blocked some of the big names of the global casino industry, making it difficult for its citizens, there are still tons of other options available. In fact, hundreds of new online casinos go live every day, and they are more than happy to cater to players from Singapore and other countries with strict gambling laws.

The good news is that under part 5 of the Remote Gambling Act, the minister has the power to bestow a certificate of exemption to online casino operators. Therefore, authorised operators with this exemption certificate are free to provide Singapore-based online gambling services with a Singapore-customer link as specified in the certificate. So don’t worry; you will still find several options when looking for an online gaming house in Singapore.

Is It Legal To Play Mahjong In Singapore?

Mahjong is one of the most popular gambling games Singaporeans play. It is not unusual to see people playing the game at a family gathering. Playing the game is believed to keep one’s brain active. But the question is: “Is it legal to play Mahjong in Singapore?”

Well, generally speaking, playing the game with friends within the comfort of your home is not illegal. In the case of Chuan Seong Soi versus the public prosecutor, the then Chief Justice’s verdict was that playing Mahjong between friends doesn’t amount to illegal gambling but is recreational.

That said, converting your home into a place for habitual playing contravenes section 2 of the Common Gaming Houses Act. The Act perceives that any place kept or used for regular gaming which is accessible to the public is still going to be counted as a common gaming house.

Where, when, and what to play in casinos in Singapore?

If you want to play at a land-based casino, it is safe to visit one that is licensed and has a certificate of exemption under Singapore’s gambling laws. If you are unsure about the casino’s exemption status, check with the Ministry of Home Affairs for the latest information. Currently, Resorts World Sentosa Casino and Marina Bay Sands Casino (MBS Casino) are the only holders of this certificate.

Resorts World Sentosa Casino has an east and west wing, with its central zone being the largest. Aside from the casino itself, it also boasts hotel towers for players to stay plus restaurants, and more. Spanning 15,000 square meters and equipped with over 2000 slot machines, you will be spoilt for choice, especially if you are into slots. The casino also offers table games, including Roulette, Blackjack, Poker and Baccarat.  

Alternatively, you can make your way to Marina Bay Sands and play at the Marina Bay Sands Casino. You will marvel at the SkyPark complex with the structure of a boat. One of the available social amenities that make the place stand out is the elevated 146 meters long swimming pool. The pool rests 191 meters off the ground, where you can enjoy a fascinating view of the whole of Singapore.

The casino has over 1400 slot machines on the main casino floor. You will find over 1000 tables with games on the same floor, including Blackjack, Roulette, Baccarat, etc. There are more tables and slot machines upstairs if you want a change of scene.

It is safe to gamble here because the government sanctions it. Never gamble or make bets in public or at a makeshift gambling house where habitual gaming occurs. Ignoring this advice will only have you arrested and charged with illegal gambling.

For gaming enthusiasts who prefer online casinos to the land-based option, you’re safe, don’t worry. Please visit Betting Valley’s official website for a list of the best online casino Singapore has to offer and choose the one that interests you the most.

At Betting Valley, we provide you with the most up-to-date gambling information and everything you need to know about gaming in Singapore. We are committed to sieving through the gambling community to bring you only the best casinos. Please read our reviews to know the ins and outs of each recommended casino before you decide which ones are your favourites in the country.

Final thoughts

Singapore is a renowned tourist destination in Asia and beyond. The gambling industry in the nation continues to grow even though there are strict gambling laws. We have no doubt you will have a satisfactory gaming experience within the country’s borders provided you observe their laws.

You can log into your favourite online casinos and play your favourite games right from the comfort of your home or hotel room. Alternatively, you can visit the available land-based casinos. Just make sure that you only play at a licensed or exempted gaming house.

Now that you have armed yourself with all the vital tips in this article, we do not doubt that they will help you choose a trusted online casino that matches your expectations. With the added basic knowledge on the gambling laws in Singapore, now you know what’s safe to do and what’s not! Below are some frequently asked questions to answer any other queries that you might have.

FAQs

1. How do I create an online casino account?
   Creating your online casino account is a straight forward task. All you need to do is access the casino’s official site you wish to join, click on the button and fill up a registration form. The registration button is usually labelled clearly with the word “Register,” “Sign Up,” “Create Account,” “Join Now,” and so forth.

    

   Upon clicking the button, the website should display a registration form. Start by filling out the form with all the required details. The online casinos in Singapore user-friendly and would prompt you through the registration process so that you do not miss out on any mandatory information.

2. How much do online casinos in Singapore charge players who are opening accounts?
   Note that NO trusted online casino in Singapore would charge new players a fee to create their accounts. If a casino asks you to pay to create an account, it is likely a scam. Therefore, avoid those casinos at all costs lest you end up losing your hard-earned cash.

    

3. How safe are my confidential details and the funds I deposit at an online casino?
   All the trusted casinos in Singapore reviewed by us are safe. First of all, we would never recommend anything less. Moreover, when screening these online casinos, we always use a thorough approach by starting with their available licenses. We would only recommend casinos that are licensed and regulated by reputable casino regulatory authority.

    

   Secondly, most of the casinos recommended by us are equipped with top-notch cybersecurity systems to protect customer details. To further prevent customer information from getting stolen or leaked out, all data are encrypted, and casinos use a 128-bit secure socket layer (SSL).

4. What games can I play at an online casino in Singapore?
   You will find all the popular casino games in the region, such as Slots and Table Games. When it comes to slots, online casinos in Singapore offer classic slots and video slots. Some of the casinos even offer progressive slots with jackpots. One lucky spin can transform you into an instant millionaire with prize pools ranging in the millions.

    

   You can also play table games like Roulette that involves spinning a wheel. Other popular table games worth trying out include Blackjack, Baccarat, Poker, Craps, and Dream Catcher.

5. Are the games offered on Singapore online casinos fair?
   Not all casinos offer fair games. For that reason, you should always check whether your chosen casino are frequently audited by an independent and trusted casino software testing organisation. Look out for credible organisations like eCOGRA, iTech Labs, GLI because there are also plenty of dodgy casinos waiting to scam your money away. For guaranteed fairness, make sure to look out for online casinos that use Random Number Generators (RNG) in their games.

    

6. What bonuses can I expect from an online casino in Singapore?
   Casinos are always trying to attract players to join by giving them perks and bonuses. The most common bonus across all online casinos in Singapore is the Welcome Bonus. Upon registering with the online casino, you will be rewarded with a welcome pack in cash. Some casinos would even throw in several free spins so that you can try out some of the games. To receive this Welcome Bonus, all you need to do is deposit the minimum sum of money into your account as stated on the website.

    

   Here are other bonuses a casino may give you for your loyalty after signing up:

   Refer a Friend Bonus: Some casinos will reward you for referrals. All you need to do is send your friends a referral link via email or social media. When a friend registers at the casino through the link and plays for real money, the casino will reward you.

   A Birthday Bonus: This is another offer some casinos give their players. Most casinos with a loyalty or VIP program provide members with a Birthday Bonus to celebrate their birthday once a year. But how big a bonus depends on your VIP status, and most of the time, this bonus is offered exclusively to members with a high VIP rank.

   Cashback Bonus: This is another bonus that you should look out for, although not all casinos have this offer. A casino will give you Cashback if you’ve been playing for real money for a stipulated amount of time and ended up making losses. The bonus is always a percentage of the lost bets, so it can be anything from 2%, 5%, 10%, and so forth. It is up to the casino how much they would like to compensate you for your losses.

   Reload bonus: Some casinos will give you a bonus after reloading your account on specific days. Basically, this bonus matches your deposit. For instance, a casino may give you a reload bonus equivalent to 50% of your deposit up to a certain amount of money. This varies from casino to casino, with some casinos offering weekly or monthly reload bonuses.

7. How do I choose the best online casino in Singapore?
   Several factors go into deciding which casino is perfect for your online gaming needs. First of all, the casino must have a license from a trusted casino regulatory authority. A licensed casino is bound to the gambling rules and regulations set in the licensing agreement.

    

   Secondly, the casino should have a solid online security solution in place that assures the safety of your confidential data. In addition, the available banking options must be reliable with clear instructions for withdrawals. A website with easy navigation is a plus.

   Another crucial thing you should consider is game variety and quality. Minimal games will only bore you after a while. Moreover, the game quality must be top-notch in terms of visual appeal, sound effects, and loading speed.

   You should also go for an online casino that has efficient customer service. Nobody wants to play at a casino that takes forever to respond or offer a solution whenever you run into problems on their website. Look for customer support that runs 24/7 with multiple support communication channels such as email, phone, live chat, etc.

After reading this article, we hope that everyone would be able to find their favourite online casinos in Singapore with the tips we provided. Remember to look for online casinos that fulfil all the criteria listed above and if you’re still unsure, just read our reviews as we list down all the best online casino Singapore has to offer. We will help you find a casino that will give you a fulfilling gaming experience.